Need to make a U-turn?

Returns and replacements, as a quick decision path.

1. Is it unused and inside the return window (usually 30 days)?

   Yes. Start a return from your order page; the refund goes back to your card once it's scanned.

   No. Keep reading.

2. Did it leak, rip or fail?

   Yes. Write to us. We'll replace it or refund it, no argument. The hitch bag has a 3-year promise.

   No. Keep reading.

3. Is something missing from the box?

   Yes. Tell us which part: hooks, mat, lock or straps. We'll get it to you.

   No. Write to us anyway; we'll sort it out.